How much will be deducted for train ticket refund? Detailed explanation of the latest refund fee rules in 2024
Recently, with the peak return period during the Spring Festival and the increase in travel demand during holidays, the train ticket refund and change policy has once again become a hot topic. Many passengers need to apply for a refund due to changes in their itinerary, but they have questions about the calculation rules for tiered refund fees. This article will combine the latest regulations of the railway department to provide you with a detailed analysis of the refund fee calculation method, and attach a structured data form for easy reference.
1. Calculation rules for train ticket refund fees (current standards in 2024)
| Refund time | Refund handling fee | Example (calculated based on ticket price of 500 yuan) |
|---|---|---|
| More than 8 days before driving | Free (0%) | 0 yuan deduction |
| 7 days to 48 hours before driving | 5% | 25 yuan deduction |
| 48 hours to 24 hours before driving | 10% | 50 yuan deduction |
| Within 24 hours before driving | 20% | 100 yuan deduction |
| After driving | Tickets are non-refundable (can be changed to other trains on the same day) | - |
2. Refund policy under special circumstances
1.Impact of epidemic/natural disaster: When trains are suspended due to force majeure, tickets can be refunded in full without any fees.
2.Refund after changing the booking: If the changed ticket’s travel date falls within the Spring Festival travel period (January 26-March 5), a 20% refund fee will be charged when the ticket is refunded.
3.Student ticket refund: Follow the normal refund rules, but you need to pay attention to the verification of the riding area.
3. Recent popular refund cases
| Case type | Amount involved | Actual deduction |
|---|---|---|
| Refund for children's tickets purchased by mistake | 200 yuan | 10 yuan (5%) will be deducted for refunds 6 days before departure |
| Itinerary changes (refund within 24 hours) | 680 yuan for second class seat | Discount 136 yuan (20%) |
| Refund during Spring Festival travel period after ticket change | 1,200 yuan business seat | Discount 240 yuan (20%) |
4. Things to note when calculating refund fees
1. The refund time is calculated based onThe time when the 12306 system receives the refund applicationPlease refer to the check-in time at the train station window.
2. If you use a bank card to purchase tickets, the refund will be returned within 15 working days, which may be delayed to 20 days during the Spring Festival travel period.
3. When points are redeemed for a ticket refund, the points will be returned in full, but the refund fee corresponding to the cash portion will need to be paid.
4. When refunding multiple tickets for the same order, pressIndependent refund time for each ticketCalculate handling fees separately.
5. Practical suggestions for reducing the loss of refunded checks
1.Plan your trip in advance: Try to confirm the itinerary changes at least 8 days before driving to avoid refund fees.
2.Priority change: You can change your ticket once for free before departure, which is more cost-effective than refunding directly.
3.Purchase tickets separately: When multiple people are traveling together, place separate orders to avoid high deductions for the entire order due to refunds by some people.
4.Pay attention to special policies: The railway department may temporarily adjust refund rules during the Spring Festival and holidays.
According to the latest data from 12306, the average daily number of refunds during the Spring Festival in 2024 will reach 380,000. It is recommended that passengers check the calculation of refund fees in real time through the official APP. If you have any objection to the deduction amount, you can apply for review at the station ticket window with your order number.
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