Why can’t I access station B? ——Analysis of recent hot topics and platform technical issues
Recently, many users have reported problems such as inaccessibility, video loading failure, or server crashes on Site B (Bilibili), which has triggered widespread discussion. This article combines the hot content of the entire network in the past 10 days, analyzes the reasons from the perspectives of technology, operations and users, and organizes relevant data.
1. The whole network is hotly discussing the server issue of Bilibili
According to social media and forum discussion statistics, in the past 10 days, discussions about "Bilibili B cannot be opened" have mainly focused on the following time periods:
| date | Amount of discussions (articles) | Main question types |
|---|---|---|
| May 20 | 12,800+ | Video loading failed |
| May 25 | 18,200+ | Server not responding |
| May 28 | 9,500+ | APP crashes |
2. Three possible causes of technical failures
1.Server load is too high:The average daily active users of Station B exceed 80 million. Especially during popular animation update periods (such as 8pm on Fridays), the instantaneous traffic may exceed the server's carrying capacity.
2.Network infrastructure issues:DNS resolution abnormalities or CDN node failures in some areas may cause regional access problems.
3.System update and maintenance:According to netizens, the failure on May 25 coincided with a backend system upgrade, and there was no official announcement in advance.
| Fault type | Proportion | Typical performance |
|---|---|---|
| Video buffering failed | 47% | Progress bar stuck |
| Page 502 error | 32% | Blank page/error code |
| Login exception | twenty one% | Account cannot be verified |
3. Comparison of user feedback and platform response
On Weibo, Zhihu and other platforms, users’ complaints about malfunctions mainly focus on:
- Paid membership service interruption will not be compensated
- The official response speed is slow (announcements are released after an average of 4 hours)
- Historical barrage data is lost
Bilibili officials only released a brief statement on Weibo on May 26, saying that "some service abnormalities have been repaired," without mentioning specific reasons or compensation plans.
4. Stability comparison of similar platforms
| platform | Number of failures in the past 10 days | mean time to repair |
|---|---|---|
| Station B | 3 times | 6.2 hours |
| Tik Tok | 1 time | 2.5 hours |
| iQiyi | 0 times | - |
5. Practical suggestions for users of Bilibili
1. When encountering a fault, pass it firstsearch engineView real-time feedback
2. Try switching between 4G/5G and WiFi networks
3. Clear the APP cache or use the web version
4. Follow @bilibilidanmu.com’s official Weibo to get announcements
Summarize:The recent access problems at Station B reflect the contradiction between the explosive growth of UGC content and the mismatch in infrastructure investment. With the increase in high-bitrate content such as 4K/120 frames, the platform needs to continue to optimize the server architecture and improve the transparency of fault emergencies in order to maintain user stickiness.
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